Some of my users will submit tickets where they are missing ‘favorite’ calenders when they go into Outlook. This is not a huge problem in itself because they can just browse to it via Public Folders (or whatever resource they add it from). The main problem is that a user cannot add a favorite back after it has disappeared. It’s more a frustration…because it’s not like the calendar is gone…it’s just not one click accessible.
So, I did quite a bit of research to solve this the first time it reared its head with no fix found. I’ve had this happen enough times now that I decided to take the time to figure out exactly what was happening and how I could solve it. There are three solutions I’ve found with first solution (#1 below) being a last resort.
C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook
The problem of course is a corrupt file. This Outlook.xml file for whatever reason becomes fragmented/corrupt and causes calendars to evaporate from your listing in Outlook with the inability to add them back in as persistent through start/exit of Outlook.
I hope this helps someone because it took me a lot of digging to figure out what was going on. In the blog post I linked to above, the person’s shortcuts were disappearing….different terminology that hid it from my search results. I’ve taken the solutions from the blog post and posted them here because I don’t know how long other blog posts will be accessible. I’ve had my blogs up and running since 2003 so I know they’re not going anywhere…so I record handy information for myself (and others?) here. Thanks for readin!