Missing BitLocker Recovery Tab ADUC in Windows 7

I spent hours looking for a solution.  I was missing the BitLocker Recovery Tab in Active Directory Users and Computers (ADUC) on Windows 7.  Honestly, there are a lot of posts about this…but almost all of them detail how to do things in Windows Server 2008 and Windows 7 is nowhere to be found.  Of course, I tried to use them for Windows 7…but nothing worked. The problem:  I was missing the BitLocker tab that displays the BitLocker recovery key for Active Directory Users and Computers.  No amount of DLL re-registering or Remote Server Administration Toolkit (RSAT) installing (those 2 are...
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How Do You Handle Automated Notifications in Your Enterprise?

Recently, we had an outage due to heat in some of our switch closets.  Not only did this generate a lot of alarm traffic for IT Systems…but it also generated a lot of alarm traffic for HVAC and even other systems as well.  In the end, we sent out so many automated notifications (emails) to pagers and cell phones that we got rate controlled and then subsequently blacklisted due to the massive volume of emails heading out of our SMTP IP Address.  This blacklist meant that email was brought to a screeching halt in the enterprise.  I had to have our Network Team fail us over to our secondary SMTP IP...
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Email Shows Delivered in Message Tracking But Not in User Inbox

This almost ranks right up there with my Ghost Delegates head scratcher of an issue.  Now we’re talking about ghost messages.  In my case, an automated system was sending out a notification email to a user in our enterprise environment.  I could track the message through our SPAM Firewall showing the hand-off (RECEIVE stamp) of the message to our Exchange 2007 Transport Server and then a DELIVER notification of the message being placed inside the mail store. In other words:  The message was actually being delivered into the user inbox…but they never appeared there to the end user.  No...
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Disappearing Favorite Calendars in Outlook 2007 and 2010

Some of my users will submit tickets where they are missing ‘favorite’ calenders when they go into Outlook.  This is not a huge problem in itself because they can just browse to it via Public Folders (or whatever resource they add it from).  The main problem is that a user cannot add a favorite back after it has disappeared.  It’s more a frustration…because it’s not like the calendar is gone…it’s just not one click accessible. So, I did quite a bit of research to solve this the first time it reared its head with no fix found.  I’ve had this happen enough...
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iPhone Tips

iPhone tips Your iPhone is likely to be your pride and joy right now. Which is hardly surprising considering how well it serves you. It never hurts to know a few extra tricks to help you get the best use out of your phone though. After all, if you’re anything like me, you’ll find yourself looking through http://www.o2.co.uk/iphone or your supplier’s web page looking for a new one to keep you entertained, rather than using your current iPhone to the best of its potential. Here are three tips to keep you on your toes. Top of the web page When you have been scrolling and reached the...
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User Appears in “All Users” list but not in Global Address List (GAL)

Ever had a new user appear in the “All Users” Address list that you can access via your Address Book but that DO NOT APPEAR inside the Global Address Book (GAL)? These are most likely users that have only recently been added…because the minute that Exchange does it’s standard maintenance window, it will most likely update.   But what if, like me, you need to have it update right away due to something like a BlackBerry server? Through trial and error, I’ve found out WHY the user is not put into the Global Address List right away and how you can force it there.  Please note...
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